Terms and Conditions
Safari Terms and conditions.
Prices INCLUDE airport transfers, accommodation, meals as stated, an English-speaking driver/ guide and a 4×4 safari vehicle, portage of two items of baggage per person, boat trips, park fees, mountain Gorilla and Chimpanzee permits where appropriate.
Prices EXCLUDE all items of a personal nature such as entry visas, tips, telephone calls, laundry, gifts, airport taxes and all drinks.
The company reserves the right to vary the safari services agreed with the client in the event of unforeseen circumstances, such as road closures, bad weather, problems with national parks or hotels, security considerations. In such cases alternative arrangements will be made as circumstances permit.
Transport we ensure that every person is entitled to a Window seat in the vehicle. Every effort is made to ensure that vehicles are provided in a roadworthy condition but no liability can be accepted for breakdown, or any damage or delay. Our guides are instructed to follow our code of conduct for Guides (available on request), which you must not ask them to break in any way. In the event that a Guide does not follow the code, please inform the Safari Manager in Kampala. The company’s Guide whose decision on all matters, such as the route taken, is final must only drive company vehicles. You will be liable for any damage caused to a vehicle by any interference by you with the vehicle, including legal costs. In case of breakdown, it’s our responsibility to rectify the situation. We can either withdraw the vehicle in question or replace it or if the breakdown is minor and can be rectified, we reserve the right to do so.
Tipping there are no set percentages for tips. The amount being tipped is at the discretion of the customer and any token of appreciation is welcomed. Voluntary Execution; Your advancement of a deposit certifies that you have accepted GORILLAS HOMELAND SAFARIS, carefully read and fully understood the contents of the Terms and Conditions, especially those regarding cancellation and refund policies, limitation of liability, and responsibility borne by trip participants. On the advance of a deposit to the depositor, his or her family and heirs agree to be bound by the above Terms and Conditions.